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ABOUT US

TMF Lines provides a straightforward pay-as-you-go telephone answering service designed for seamless call handling without long-term commitments. Whether you’re a small business owner or leading a growing team, our service adapts to your needs, allowing you to pay only for the calls you receive.

We understand that every call is unique, so our team is dedicated to answering promptly and professionally, reflecting your business’s tone and values. With TMF Lines, you get a tailored service that prioritises customer satisfaction while keeping your costs low. Choose us to ensure you never miss a call!

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Need More than just Message Taking?

Our standard call answering service covers name, number, and message. For bespoke telephone answering solutions, get in touch.

Our team can work with almost any online diary to book you confirmed appointments directly on the call. No more missed opportunities.

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Give your customers another support channel to close the all-important sale.

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Free yourself from distraction and let us answer the basics like directions to your office, opening hours and more.

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Capture every lead across digital channels with a dedicated team to handle your business live chat, Messenger and WhatsApp.

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Complete call centre operation on demand. We answer calls for you, 24/7. Fully scalable and worry-free outsourcing.

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We’ll take the call and let you decide if you want to receive it with a warm transfer. Unlike many competitors, we charge no ongoing connection fee once the call is transferred.

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+1K

CALLS PER DAY

At TMF Lines, we handle over 1,000 calls daily, ensuring that every client interaction is managed with professionalism and care.

201

CLIENTS SERVED

We proudly support 201 clients across various industries, providing tailored telephone answering solutions that meet their unique needs.

97%

CUSTOMER SATISFACTION

Our commitment to exceptional service has resulted in an impressive 97% customer satisfaction rate, reflecting our dedication to quality and reliability.

Seamless
Call
Management

Take your business communication to the next level with our reliable telephone answering service. We handle every call with care, ensuring your customers receive prompt and professional service.

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HOW WE WORK

01

Get in touch

Reach out to us to learn more about how we can support your business with our pay-as-you-go telephone answering service.

  • Call or email us to start the conversation.
  • Our team is ready to assist you with any inquiries
  • Schedule a consultation at your convenience.
  • Let us understand your specific needs.
02

Divert your calls

Redirect your phone calls to TMF Lines for professional handling.

  • Follow our easy instructions to set up call forwarding
  • Ensure no call goes unanswered while you’re busy.
  • Our team will be ready to respond to your callers.
  • Maintain seamless communication with your clients
03

Enhance your service

Experience the benefits of our comprehensive support tailored to your business.

  • Leverage our expertise to improve client interactions.
  • Get insights and recommendations to optimise your call handling
  • Enjoy peace of mind knowing your calls are professionally managed.
  • Access flexible plans that can adapt as your business grows.
04

Receive tailored support

Enjoy personalised support and updates on every call we handle for you.

  • Get instant notifications about your calls
  • Tailor our service to meet your specific communication needs.
  • Our trained staff delivers messages accurately and promptly.
  • Stay informed with regular updates regarding our services.

Why Our

Solutions Stand Out

  • raftar olbromski

    wroctaw pl

  • raftar olbromski
    wroctaw pl
PAYG telephone answering service

UK’s most affordable telephone answering service

We provide the most affordable pay-as-you-go telephone answering service in the UK. Our goal is to help you manage your business communications without overspending. With our flexible pricing, you only pay for the calls we answer, making it an ideal choice for businesses with varying call volumes.

Our reliable message-taking service guarantees that every call is handled professionally, ensuring your clients have a positive experience. If you need standard message taking or a more tailored service, we can adapt to your specific requirements.

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The best virtual receptionists

Experienced and highly trained professionals

Our team consists of experienced and highly trained professionals who excel in handling calls across a wide range of industries. With rigorous training in customer care, active listening, and adaptive communication, we tailor our responses to align with your business’s tone and values.

Each team member is dedicated to providing a seamless experience, ensuring accurate, prompt, and courteous handling of every call. We’re here to help you build strong client relationships through attentive service that reflects the professionalism of your brand.

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What People say

Clients of TMF Lines value our commitment to professionalism and promptness. Our team ensures every call is handled with care, allowing businesses to focus on their core activities while we take care of their communication needs.

  • James P Construction Project Manager





TMF Lines has been a game changer for our business. Their pay-as-you-go model means we’re only paying for the calls we actually receive, and as a small construction firm, this flexibility is exactly what we need.

  • Sarah L Site Supervisor





“As a site supervisor, I don’t have time to handle every call. TMF Lines makes sure we never miss a client or supplier, helping us keep everything running smoothly while I focus on the work.

  • Michael D General Contractor





I was hesitant about outsourcing call answering, but TMF Lines proved me wrong. Their team is professional and reliable, and knowing I don’t have to commit to long-term contracts makes it even Better!

  • Emma R. Office Manager





Our team juggles a lot of tasks, and answering phones was often overwhelming. TMF Lines has taken a huge burden off our shoulders, and the pay-as-you-go pricing fits perfectly within our budget.

  • Tom W Construction Site Manager





We’ve been using TMF Lines for a few months, and the service has been fantastic. We’re a busy construction company, and the team at TMF Lines handles every call with the professionalism we need.

  • Laura H Operations Manager





TMF Lines helped us reduce costs and manage our inbound calls effectively. No hidden fees, no long-term commitments, just excellent service that adapts to our needs as a growing construction firm.

BLOGS

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The Role of Telephone Answering Services in the Construction Industry

In the fast-paced construction industry, efficient communication is vital for project success.

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Why Small Businesses Need a Telephone Answering Service

Running a small business can be challenging, especially when it comes to managing customer inquiries and communication. As a small business owner, you wear many hats, and juggling tasks can often lead to missed calls and opportunities.

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The Advantages of Using a Telephone Answering Service for Your Business

In today’s fast-paced business environment, effective communication is essential for success.